YMCA CEO Brian Harlan opened up the meeting by thanking all of his employee’s by saying that they “are the most important resource for the Y or any company.” He expressed how a model employee excels at customer service and this characteristic leads to fewer dissatisfied customers, fewer mistakes and lower operating costs and his employees represent this idea.
Harlan then went on to discuss the importance of volunteers. The YMCA, being one of the largest nonprofit community service organizations in America, relies on its volunteers for the day to day operations of its facilities. Harlan expressed that he was not only thankful for the 15 volunteer board members of the YMCA, but rather those who volunteer as coaches, special event staff, or child development programs.
The YMCA is currently in a partnership agreement with the YMCA of Greenwood in order to serve a wider variety of communities and Harlan was thankful for those board members who continued to volunteer their time during the transition period. Partnerships are important for the YMCA as the organization relies on them to serve the community effectively.
Harlan pointed out the major accomplishments including summer camps at each of the elementary schools in Laurens, a 91.7% retention rate of mature adults in Laurens and Gray Court areas, and a monthly caregivers day partnership with the Laurens County Disabilities and Special Needs Board. He also made sure to point out that next year they will continue to organize things the people of Laurens have become accustomed to such as the 18th Annual Reindeer Run, 721 Men’s Ministry, GHS Mud Run, and the 13th Annual Golf For Kids.
He closed the meeting with mentions of the Blood Pressure Self-Monitoring, LIVESTRONG, YMCA Diabetes Prevention, and Enhance fitness programs.
Special recognition was given to three board members for their continued commitment during the period of transition as they partnered with the YMCA of Greenwood. Linda Webber was also given the 2017 McAlister Award for Volunteer of the Year. Webber’s daughter who was unable to make it in person was able to share this moment with her mother over Facetime.